If you encounter a “404 Not Found” on the legacy page, comment or reach out to Ricoh support directly – but be aware they may simply tell you to upgrade to the ScanSnap iX1600 (the current model).
To ensure you have the most secure and up-to-date version, always download directly from the manufacturer: ScanSnap Software Downloads (Global) Specific Model Page: ScanSnap iX500 Support & Drivers Direct Installer: ScanSnap Home Download Page Step-by-Step Installation Guide scansnap ix500 download
Apple removed 32-bit driver support entirely after macOS Monterey (12.x). The iX500 will not work on any macOS version 13 or later via the official driver. If you encounter a “404 Not Found” on
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