During a deal, clients ask hundreds of questions. The eRoom includes a built-in Q&A module. A buyer posts a question about a contract; Deloitte routes it to the seller's legal team; the answer is logged, timestamped, and attached to the relevant exhibit. No lost emails.
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The technology landscape shifted. The rise of the mobile workforce demanded responsive, browser-agnostic interfaces that eRoom struggled to provide quickly. Furthermore, the market consolidated. During a deal, clients ask hundreds of questions
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But what exactly is it? How does it work? And why do Deloitte clients need to understand its nuances?
Before eRoom, a team might have flown to a client site, spent a week there, and flown back, shuttling paper documents or USB drives. With eRoom, the team could set up a secure digital room, invite the client, and collaborate asynchronously. It reduced travel costs, accelerated project timelines, and created a digital paper trail that protected both the consultant and the client.
But cast your mind back to the early 2000s. The "cloud" was barely a whisper, VPNs were the standard for remote access, and "collaboration" usually meant emailing versions of a file back and forth until the file name looked like Final_v2_ReallyFinal_USETHIS.doc .