Zammad Plugins !exclusive! Link

Zammad plugins are that follow a specific directory and file structure. They are loaded by the Rails engine’s plugin system (via Rails::Engine ).

Before we dive into specific tools, it is important to understand how Zammad extends its functionality. There are technically two ways to "plugin" to Zammad: zammad plugins

Note: Some plugins require a restart of the Zammad service. If you are using the Cloud (SaaS) version, this happens automatically. If you are self-hosting, you may need to run a simple command (e.g., zammad restart ) via your terminal. Zammad plugins are that follow a specific directory