Fortigate Web Rating Override Not Working Jun 2026

He cleared his browser cache. Nothing. He tried a different PC. Blocked. He even set the override to “Allow” for the entire domain. Still, the FortiGate returned a cheerful yellow block page: Category: Adult / Sex Education.

The specific syntax used in the override determines what it matches. A common mistake is defining the override too specifically or too broadly. fortigate web rating override not working

The scenario of a FortiGate Web Rating Override failing is a common troubleshooting "war story" for network administrators. When an override is configured but the site remains blocked (or improperly allowed), the issue usually stems from hidden technical nuances like caching, inspection modes, or specific version bugs. The "War Story": Why Overrides Often Fail Imagine an administrator needs to allow a specific site (e.g., He cleared his browser cache

If you're still experiencing issues, please provide more details about your configuration, FortiGate version, and the specific problem you're seeing, and I'll do my best to help you troubleshoot. Blocked

If the above steps do not work, use the CLI debug commands to see exactly what the FortiGate "sees" when the user accesses the site.