| Problem | Likely Fix | | :--- | :--- | | Console takes 5 minutes to open | Run the tool (see Admin section above). | | Clients show offline but ping works | Check if port 443 (or 8014) is open between client and server. | | Policies won't replicate | Go to Policies > Policy Components > Groups . Click "Refresh Group Hierarchy." | | "Java error" on login | SEPM still uses Java Web Start for remote consoles. Clear your Java cache and re-download the .jnlp file. |
The percentage of offline endpoints has increased slightly due to the shift to remote work/VPN requirements. A push for Cloud-based management (SES) or Cloud-enabled management for remote workers is recommended. symantec console
Operating as a web-accessible GUI, this interface manages the Symantec IT Management Suite (ITMS). It abstracts the infrastructure of the Notification Server, enabling software delivery, hardware asset discovery, deployment workflows, and automated system patch management. Symantec™ Endpoint Security Solutions - Broadcom Inc. | Problem | Likely Fix | | :---