If you’ve typed your PUK code incorrectly too many times or your SIM has been deactivated due to inactivity, losing access to your Airtel network can be frustrating. Fortunately, you don’t always need to visit a physical store to fix it.

Try to login to the Airtel Thanks app. If it says "Number not recognized," the SIM may be in the grace period. Email Support: Send an email requesting reactivation. Payment: Sometimes, a "Reactivation Recharge" is required.

Go to the website (airtel.in) or open the Airtel Thanks App on a secondary device (or using Wi-Fi).