Grasshopper ((free)) | Ooma Vs

The pricing structures differ significantly based on how they count "users."

| Feature | Ooma Office | Grasshopper | | :--- | :--- | :--- | | | Requires Ooma’s proprietary base station (the “Ooma Box”) and optional IP desk phones. | No hardware required. Works 100% via a mobile app and desktop interface. | | Best For | Physical offices with 2-20 employees needing desk phones. | Remote teams, solo operators, and “cell phone only” businesses. | | Internal Calling | Yes. Free internal calls, transfers, and intercom between extensions. | No. No internal extension-to-extension calling. Everyone calls the main number. | | Desk Phones | Works with standard analog or VoIP desk phones. | Does not support physical desk phones. | | Auto-Attendant | Yes (Virtual Receptionist). | Yes (Professional Greeting with menu options). | | Mobile & Desktop Apps | Yes, but less polished. Focus is on the desk phone. | Excellent. The app is the primary product. | | Texting (SMS) | Yes (supported on most plans). | Yes (supported on all plans). | | Fax | Yes (integrated e-fax). | No (requires third-party service). | ooma vs grasshopper

Ooma is a phone system for a place (your office). Grasshopper is a phone system for a person (you). Pick the one that matches how and where you work. The pricing structures differ significantly based on how