If you are looking to upgrade your existing EFT environment, purchase a new license, or inquire about cloud-based MFT solutions like EFT Arcus , you can reach the sales team directly: 1-800-290-5054 International Sales: 1-210-308-8267 Online Sales Inquiry: Available via the Contact Sales form . Self-Service and Online Resources
Globalscape’s technical support structure is tiered based on your active maintenance or subscription plan. Support Type Contact Method / Number Hours of Operation 1-210-366-3993 8:00 AM – 6:00 PM (Central Time), Mon-Fri Platinum Support Specialized emergency number provided at purchase 24/7/365 availability Email Support support@globalscape.com Standard response times Renewal Queries renewals@globalscape.com Business hours globalscape contact us