You should press firmly enough to slightly indent the skin, but never so hard that it causes pain or bruising. If you are unsure about the pressure, ask a pediatrician or ophthalmologist to demonstrate it for you.
Here is a step-by-step guide on how to perform this massage safely and other home remedies to support the healing process. massage blocked tear duct home remedy
Persistent redness or swelling around the inner corner of the eye. Thick, yellow, or green discharge (pus). Fever or signs of a spreading infection. No improvement after several weeks of consistent massage. Blurred vision or pain within the eyeball itself. You should press firmly enough to slightly indent