The Complaint Management System (CMS) serves as a centralized platform for registering and tracking public complaints, integrated with Front Desks in all police stations across Punjab. Whether it is a delay in registering an FIR, police misconduct, or a request for investigation, the CMS ensures that every complaint is assigned a unique reference number and is tracked until its final resolution.
Upon submission, you will receive a unique tracking ID via SMS. punjab police complaint management system
In recent years, the Punjab Police (particularly in Pakistan, though similar digitization efforts are underway in Punjab, India) has overhauled how citizens report crimes. The shift moved away from manual paper registers (known as Roznamchas ) to a centralized, digital . The Complaint Management System (CMS) serves as a