No risk of being caught without a ticket due to a dead battery or app glitch.
If lost, the card can be blocked immediately, and a replacement will be issued for a small fee. Important 2026 Updates Subscription FAQ - your questions, our answers - BVG bvg deutschlandticket chipkarte
If you need a ticket immediately, you can visit a BVG Customer Center. They can issue a smart card on-site, even if you are just starting or switching a subscription. No risk of being caught without a ticket