Bvg Beschwerde =link=

While Berliners are known for directness, a rude complaint is easily dismissed. A tone of disappointed professionalism yields the best results. Phrases like "Dies entspricht nicht dem Standard, den ich als zahlender Kunde erwarte" (This does not meet the standard I expect as a paying customer) are powerful.

The (Passenger Advisory Board), an elected body representing commuters, uses complaint data to pressure the BVG executive board. A culture of silence allows failures to remain hidden; a culture of documented complaints forces accountability. bvg beschwerde

So if you’ve had a bad BVG experience – rude driver, dirty train, constant delays – don’t just tweet about it. File a Beschwerde . It takes a few minutes and adds to the pressure for improvement. While Berliners are known for directness, a rude

P.S. – The BVG complaint form is also available in English if you click the little flag icon on their website. Don’t let the German bureaucracy scare you off. The (Passenger Advisory Board), an elected body representing

Bleiben Sie zwischen 23:00 und 5:00 Uhr aufgrund eines BVG-Verschuldens „auf der Strecke“, erstattet die BVG Taxikosten bis zu 25 € .