Critics praised the film for its darker tone and Chan’s dramatic performance. Many noted that it was a relief to see Chan step away from the "clown" persona of his American films.
"New Police Story" (2004) is a gripping and entertaining film that revitalizes the classic "Police Story" franchise. With its blend of action, humor, and drama, the movie offers a fresh take on the police procedural genre. Andy Lau's performance as Chan Wai Chang is a highlight, bringing depth and nuance to a complex and multifaceted character. Overall, "New Police Story" is a must-watch for fans of Hong Kong cinema and action movies.