Incorrect registry values or standard runtime errors (like Runtime Error 217) break the synchronization between the software and the security key. Step-by-Step Solutions 1. Reinstall Sentinel Runtime Protection Drivers
The Sentinel runtime drivers or virtual device emulator files have become corrupted, outdated, or uninstalled. Incorrect registry values or standard runtime errors (like
To resolve the "hardware information does not match with your dongle" error, try the following steps: Incorrect registry values or standard runtime errors (like
– Missing or outdated Sentinel/HASP drivers (commonly used by AutoData) can cause incorrect reading of the dongle’s stored hardware info. Incorrect registry values or standard runtime errors (like
Download the latest Sentinel LDK Runtime environment tool from Thales/Gemalto's official site.
To avoid encountering this error in the future: