Below is a breakdown of where to find the client, the installation process, and important considerations.
Simply installing the software is not enough; you must configure it to connect to your specific organization.
| Issue | Likely Fix | |-------|-------------| | Installer fails to run | Temporarily disable antivirus real-time protection. | | “Driver not signed” error | Update Windows 10 to the latest build; older builds may require driver signature enforcement disabled. | | Connection stuck at 80% | Check if Host Checker (policy compliance) is failing – contact IT. | | Client disappears after reboot | Run the installer again and choose “Repair”. | | No network access after connect | Flush DNS: ipconfig /flushdns and release/renew IP. |
You cannot always download the client directly from Ivanti’s public website without a support contract. Typical sources include: