It validates the emotion before solving the logic. The specific time request ("2 minutes") sets a clear expectation, preventing the user from feeling abandoned.
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"Is there anything else, large or small, that I can help you with today?" It validates the emotion before solving the logic
// Allow "Enter" key to send document.getElementById("text").addEventListener("keypress", function(event) if (event.key === "Enter") sendMessage(); ); </script> large or small
Live chat is not email. Break long explanations into 2–3 short messages so the customer can follow along.
exit;
"Welcome back, [Customer Name]! It’s great to see you again. Are you checking in on your previous request?"