Mantén presionadas las teclas Back (Atrás) y Mute (Silencio) simultáneamente durante unos segundos.

| Problem | Likely Fix | |---------|-------------| | Physical remote not working | Replace batteries, re-pair with decoder (press pairing button inside battery compartment). | | App can’t find decoder | Ensure phone and decoder on same Wi-Fi; restart decoder; check firewall/router settings. | | Voice search not working | Check app permissions (microphone); update app; restart phone. | | TV volume not controlled | Program remote for your TV brand; or enable HDMI-CEC on TV & decoder. |

¿Necesitas ayuda para encontrar el de una marca de televisor menos común o prefieres asistencia para un modelo de decodificador antiguo? CONFIGURACIÓN DE CONTROL REMOTO CLARO TV+

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